The HEDERA Digital Training Platform

Education and Training are the Foundation of Development

HEDERA has developed a software solution that gives professionals in the inclusive finance sector an opportunity to provide and receive remote training on relevant topics, to help institutions improve their impact assessment and programs on access to basic services, in order to enhance their clients’ lives and achieve the Sustainable Development Goals. The HEDERA training platform enables the creation, management, and monitoring of training material.
It also provides a space for knowledge exchange and follow-up on brief and long-term trainings. It provides two types of users access to its features:
  • Apprentices, who use the platform to learn, will have access to predefined courses
  • Trainers, who design the courses enabled on the platform


Trainer Users will be able to design the courses enabled on the platform. This includes:
  • Adding content to courses
  • Managing course users
  • Conducting and attending online training
  • Communicating with course participants
  • Rating and evaluating exercises and exams


Each course offers:
  • Videoconferencing guided by the course trainer
  • Course materials (PDFs, presentattion and other resources, embedded videos, digital resources)
  • Course feedback section, where users can submit their feedback
  • Assessment section designed by Trainers with tests containing different types of questions, such as multiple choice, true/false, and open questions


Users who use HEDERA training to learn will have access to predefined courses. The process of enrolling in courses happens automatically and is supported by our platform administration. For admission to HEDERA training courses, each Apprentice receives credentials to access his/her own profile.
The platform has a personalized Control Panel that shows the courses the Apprentice is enrolled in, progress in these courses, and feedback from the trainers.


Each course has dedicated feedback sections aimed to constantly improve the learning experience:

  • Chat section where users get notifications about the course and messages from the Trainer and can chat with other participants
  • Course feedback section where users can submit their feedback
  • Grades section where course participants can see their test scores


HEDERA provides the platform management and 24/7 support for training courses.
Our service includes:

Initiation and creation of new courses
Creating users (Apprentice and Trainer)
Assigning user login credentials and enabling/enrolling users in the appropriate courses
Assistance in the use of the Trainer Tools


Supported by

HEDERA 10.18 - 09.19